Terms of Service

1. Agreement and Acceptance

By visiting brilliantempire.net, using go.brilliantempire.net, creating a portal account, submitting a project request, or otherwise using our services, you confirm that you can enter a binding agreement and that you accept these Terms.

If you use our services on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.

2. Services

Brilliant Empire provides custom software and SaaS development services, including websites, portals, dashboards, automation, payment integrations, and related consulting. Specific deliverables, timelines, and fees for a project are defined in a proposal, statement of work, invoice, or other written agreement between you and Brilliant Empire.

We may update, improve, or discontinue aspects of our marketing site, funnel pages, or portal features from time to time. Material changes to a paid engagement will be handled under the applicable project agreement.

3. Accounts and Client Portal

Access to the client portal requires credentials we issue or that you create. You are responsible for keeping your login credentials confidential and for activity under your account.

You agree to provide accurate contact and billing information and to notify us promptly of unauthorized access or security concerns related to your account.

4. Client Materials and Intellectual Property

You retain ownership of materials you provide to us (brand assets, content, data, and credentials you supply). You grant us a limited license to use those materials solely to perform the services.

Unless a written project agreement says otherwise, upon full payment of fees due for a deliverable, you own the custom code and design we create specifically for your project. We retain ownership of our pre-existing tools, libraries, templates, know-how, and generic components, and we grant you a license to use those embedded items as part of your deliverable.

Brilliant Empire owns its website content, trademarks, and branding unless expressly licensed to you.

5. Payment and Billing

Fees, payment schedules, and refund policies for project work are set out in your proposal, invoice, or portal billing summary. Amounts are due as stated there. Late or failed payments may pause work or portal access until resolved.

Where we process payments through Stripe or similar providers, their terms also apply to the payment transaction. Taxes may apply as required by law.

6. Acceptable Use

You may not misuse our websites or portal, including by attempting unauthorized access, interfering with security or availability, uploading malware, scraping in a way that harms the service, or using the services for unlawful, infringing, or abusive purposes.

We may suspend or terminate access if we reasonably believe you violated these Terms or pose a security or legal risk.

7. Confidentiality

Each party agrees to protect the other's non-public business, technical, and customer information disclosed in connection with the services, and to use it only as needed to perform under the engagement, except where disclosure is required by law.

8. Disclaimers

Except as expressly stated in a written project agreement, the services and site content are provided "as is" and "as available." We do not warrant uninterrupted, error-free, or completely secure operation, or that results will meet every business objective.

Third-party platforms (hosting, payment processors, email, analytics, and similar vendors) are outside our exclusive control; their availability and policies may affect your experience.

9. Limitation of Liability

To the fullest extent permitted by law, Brilliant Empire is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising from your use of the services or these Terms.

Our aggregate liability arising out of or relating to the services or these Terms is limited to the fees you paid us for the specific services giving rise to the claim in the twelve (12) months before the claim arose, unless a separate written agreement provides a different limit.

10. Termination

You may stop using the marketing site at any time. Project engagements end according to the applicable agreement. We may suspend or end portal access for unpaid balances, misuse, or as otherwise allowed by law or contract.

Provisions that by nature should survive (including IP ownership already transferred, confidentiality, disclaimers, and limitations of liability) continue after termination.

11. Governing Law

These Terms are governed by the laws of the United States and the state in which Brilliant Empire LLC is organized, without regard to conflict-of-law rules, except where mandatory consumer protections apply.

If any provision is unenforceable, the remaining provisions remain in effect.

12. Changes and Contact

We may update these Terms by posting a revised version on this page with an updated effective date. Continued use of the services after changes become effective constitutes acceptance of the updated Terms, except where a signed project agreement requires a different process.

Questions about these Terms: hello@brilliantempire.net.